Specifically, the Pixel 2 XL fails to detect touch near the edges of the screen, thus the devices do not perform the necessary actions. An owner took to the Pixel User Community forum a few weeks ago to complain about his unit's unresponsiveness along the edges of the display.
Interestingly, Google unveiled the Pixel Buds Bluetooth-enabled headphones alongside the Pixel 2 and Pixel 2 XL earlier this year that are created to deliver a Google Assistant experience while on the go.
The bad news is that if you didn't drop $159 back in early October, sight-unseen, and now you're regretting that decision, it'll be over a month until new Pixel Bud orders start shipping, according to Google's retail site.
One user said in the community website that he conducted an experiment to prove that the edges of the Pixel 2 XL screen do not register touches. "There is a fairly large area in the bottom right corner that is unresponsive, and the taps aren't registered", a Pixel 2 XL user wrote while explaining the issue on the support forum. However, tapping on the edges is not always detected by the handset. Apparently, some Pixel 2 XL owners have been having trouble with the display's touch responsiveness. Nevertheless, it is comforting to know that Google will fix the problem in the future. There were also some users who experienced possible screen burn-ins, which Google has also fixed through a recent software update.